Your Questions, Answered
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You can book directly through our scheduling page. Once you schedule, you'll receive an invoice — full payment is required to confirm your spot. Please take a moment to review our cancellation policy before booking.
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We are not in-network with any insurance plans, including Medicare, Medicaid, or Tricare. However, we can provide a superbill (a detailed receipt) that you can submit to your insurance for potential reimbursement, depending on your out-of-network benefits.
To check your benefits, call the member services number on the back of your insurance card. Please note that we cannot guarantee reimbursement and do not submit claims on your behalf.
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Unfortunately, we are unable to see patients covered by Medicare, Medicaid (including Medicare Advantage plans), or TRICARE. All patients will be asked to sign a financial policy confirming this before their appointment.
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Yes! We can provide a superbill that you can submit to your FSA or HSA administrator for documentation purposes.
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We ask that you cancel at least 24 hours before your appointment so we can offer that time to another patient. Cancellations made 24+ hours in advance receive a full refund. Cancellations made within 24 hours will be refunded minus a $75 fee.
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Yes — with some conditions:
California residents: Telehealth visits are available.
All other out-of-state patients: You must be physically located in Washington State at the time of your visit.
If you're considering traveling for an appointment, feel free to reach out at info@eastsidemm.com.
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If you are experiencing a medical emergency — such as heavy bleeding, chest pain, or shortness of breath — please call 911 or go to your nearest emergency room right away.
For nonurgent questions or concerns, the best way to reach us is through the patient portal. You can expect a response by the next business day. Please do not send health information by regular email, as this is not a HIPAA-secure channel.

